Shipping Policy

Last updated: June 2026

Thank you for shopping with Casa Rox. We are committed to delivering your furniture safely and efficiently.

Processing Time

Orders are processed within 1–3 business days. For custom or large furniture pieces, processing may take up to 7 business days. You will receive an email confirmation once your order has been dispatched.

Delivery Timeframes

Standard delivery within India: 5–10 business days from dispatch.
Large or bulky furniture items: 10–21 business days from dispatch.
Delivery times may vary depending on your location and the courier partner.

Shipping Charges

Shipping charges are calculated at checkout based on the weight, dimensions, and delivery location of your order. We periodically offer free shipping promotions — check our website or subscribe to our newsletter to stay updated.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to track your order on the courier's website.

Delivery Attempts

Our delivery partners will attempt delivery up to 2 times. If delivery is unsuccessful, the order may be returned to us and a re-delivery fee may apply.

Damaged Items

If your item arrives damaged, please photograph the damage immediately and contact us within 48 hours at support@casarox.com. We will work with you to resolve the issue promptly.

Contact Us

For any shipping-related queries, please contact us at support@casarox.com or via our Contact Us page.